Accessibility and ways of working
Aligned with our commitment to being inclusive, we strive to remove barriers, recognise strengths, and support development. We continuously seek to ways to make our activities and website accessible to all and welcome your feedback on how we can improve.
Accessibility
In line with our value of being ‘Inclusive’ which for us means ‘proactively promoting inclusivity by being equitable in our approach, removing barriers, recognising people’s strengths, and supporting their development’ we are constantly looking at how we can ensure our activities are accessible to our whole community and welcome your ongoing input into how we can do this better.
This is what we currently offer to try and make our activities as accessible as possible:
- Live captioning via Otter AI at all our Co-Pro Cuppas and co-creation meetings
- BSL interpreters at large online or face-to-face meetings if required
- Ensuring all we produce is screen reader friendly with Alt text
- All downloadable documents from our website are available in PDF and Microsoft Word Formats
- Key reports and Policy documents (eg Our Direction 2023-2028 and Value of Co-Production Research Project) are available in a variety of formats including Audio, MP4, Braille, EPUB and Mobi. Key elements of the Value of Co-production Research Projects is also available in Easy Read versions.
- Meetings are conducted in a way that we hope are sensitive to people’s needs so there is an option to put responses in the chat rather than speak and participants are asked to respect different people’s needs and styles of contributing.
- When we write do our best to use plane language and avoid acronyms and we do have to use any complex language or acronyms we explain them.
- Newsletters can be posted to members of the community who find it difficult to read from screens and don’t have access to a printer.
If you have any feedback about how we can improver our accessibility or any questions about this, please let us know by emailing coproduction@ucl.ac.uk
We are looking to review our accessibility and accessibility statement with our community this year. To find out more about how we make our meetings, communications, and website accessible, read our main accessibility statement on this link.
Ways of working
All our meetings are conducted using the following ways of working which have been adapted for us use from a document produced by The Royal College of Psychiatrists.
Our ways of working are to:
- Listen with respect and openness - We seek to value learning from different people and stay open to new ways of doing things.
- Confidentiality - People may share something they wish to be kept confidential. We require everyone’s agreement not to share anyone’s information without their permission.
- Disagree with the point - not the person - We seek to resolve conflicts and tensions.
- Collaborate - We seek to make decisions by consensus. Everyone’s input is equally valued.
- Contribute - We seek to share ideas, ask questions and contribute to discussions. We can also choose not participate at any stage.
- Use plain language - We seek first to understand, then to be understood. If possible, avoid using jargon and explain acronyms if they must be used
Testimonials
"I happened to discover the Co-Production Collective community bringing together all sorts of people to engage in a permanent dialogue, co-produce and co-deliver tangible action. This decision had a profound impact on me as a person and an advocate for mental health issues. When I was attending the informal Cuppa sessions for the first time, I could not believe that the journey would be so rich in experiences. "
"As a neurodivergent researcher and advocate, I deeply value my involvement with Co-Production Collective. The Collective doesn’t just listen to those with lived experiences; it actively integrates our insights into its core work, embodying true co-production. Learning from/with the Collective has been instrumental in refining my approach to co-production."
"My engagement with the Collective came at a time when I was feeling isolated and at times muted in terms of working with organisations and researchers to enhance service provision. The values and ethics of the Collective meant that I found a space I can meet with others who share the same mindset and where I feel safe to explore without judgement."
"My work with the Collective has given me a new lease of life, from co-producing our payment and our safeguarding policies, to co-designing and co-delivering our training sessions, I have acquired new skills and gained a new confidence that has helped me cope with the mental health issues that have plagued my life. "
"Being given opportunities to co-produce with the Collective increased my understanding and knowledge base, enabling me to co-produce a qualitative research project on people’s experiences of shielding in the COVID 19 pandemic. I have developed transferable, research skills which are being utilised in other research projects I am involved with."
"The expertise of Co-Production Collective allowed the identification of priority research questions that reflect the curiosity and concerns of the general public as much as those of people with learnt/professional expertise in the field. This led to co-produced themes that enable us to apply for major research funding to tackle maternity disparities."
"Co-Production Collective are visionary changemakers. Working with the Collective on their strategy and the Measuring Success project has been a fantastic learning experience and has enabled Grand Challenges to test ways of embedding the principles of co-production throughout our programmes. "
"I love working with the Collective. I was reticent at first, because I never went to university, I have no experience of academics and I was worried I wouldn’t fit in and that I would feel like an outsider. Everyone at the Collective is so friendly, and thoughtful. They live co-production and I have learnt so much. "
"I first got in touch with Co-Production Collective as I was struggling to find organisations that shared similar values and approaches to work that I do. The thing that I value, is the sense of purpose and commitment to putting people front and centre. I’ve already learnt a great deal about how to get co-production ‘right’!"
"I first got involved during lockdown, and since my involvement I have not turned back. Gradually, I built confidence and have been able to connect with some beautiful hearted, selfless people. The greatest aspect that I value is the support and the mutual respect and understanding when making decisions."
"By being involved in the Collective, I’m constantly challenged to do better in my research. I get to work with a diverse range of people to reflect on how to make research more meaningful and impactful to the communities that stand to benefit from it."
"As a representative of one of the organisations funding the Measuring Success project, I have been involved in co-developing the scheme and supporting the assessment of applications. It’s been a fantastic learning experience to understand how funders can help create the best conditions to embed the principles of co-production."
"The idea for the Collective began life as just a few words on paper. Now it is a living, breathing, exciting venture. By challenging assumptions and supporting people to work differently I believe it is playing a vital role in helping us tackle some of society’s biggest health challenges from a fresh perspective."
"As a carer for my son, who has Cystic Fibrosis, I became aware that health and social care provision was system moulded rather than person-centred. I was on the hunt for genuine collaborative working. For the first 3 years I found a few crumbs and the occasional nugget. Then I discovered the Collective – I had arrived!"
"The Co-Production training felt like a safe space among equals and meant we were able to address any pre-conceived worries or barriers to co-production in research as a two-way approach to learning. The future of research is co-produced so without a doubt, all PhD students need this training!"
"I have learnt so much about co-production through being involved in the Collective. I was part of the team who chose the co-produced Pilot projects to fund. Not only did I learn a lot from this involvement but also it has been a great experience to see the projects grow and develop."