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Accessibility Statment

Accessibility Statment

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Accessibility statement

At Co-Production Collective we are commitment to diversity and inclusion. One of core values is ‘Inclusive’. For us this means ‘proactively promoting inclusivity by being equitable in our approach, removing barriers, recognising people’s strengths, and supporting their development.’

We are constantly looking at how we can ensure our activities are accessible to our whole community and welcome your ongoing input into how we can do this better. On this page we outline what we currently to achieve this. If you have feedback about this or any further suggestions about what we can do, please email coproduction@ucl.ac.uk

Website accessibility

The website is run by Co-Production Collective at UCL with support from our website agency, Big Lemon. We have created the site taking best practice web accessibility guidelines into account, including WCAG 2.0, WCAG 2.1 and BS 8878.

We want as many people as possible to be able to use this website which means you should be able to:

  • Change colours, contrast levels and fonts using browser or device settings.
  • Zoom in up to 400% without the text spilling off the screen.
  • Navigate most of the website using a keyboard or speech recognition software.
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

For help with customising your experience using accessibility features already on your computer, or by installing extra assistive technologies. You may find these websites helpful:

Known problems with this website’s accessibility

We know some parts of this website are not fully accessible:

  • Some websites we link to may not have been tested for their accessibility.
  • Some of our older PDF (Portable Document Formats) documents may not work correctly with screen readers.
  • You cannot modify the line height or spacing of text.
  • You cannot skip to the main content when using a screen reader.
  • There is a limit to how far you can magnify the map on our ‘contact us’ page.

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please coproduction@ucl.ac.uk or g.halfin@ucl.ac.uk.

Please also contact us at coproduction@ucl.ac.uk if you have an accessibility query regarding how Co-Production Collective and UCL can support you with meetings, general communications or our website. Please also let us know if you need any information on our website in a different format like large print, easy read, audio recording or braille email.

We’d also love to hear from you if you have positive feedback about how make Co-Production Collective at UCL accessible so please email coproduction@ucl.ac.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

This statement was prepared on 26 November 2024.

Technical information about this website’s accessibility

Co-Production Collective, at UCL is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Our Ways of Working

We are committed to making our activities as accessible as possible. This document outlines how we conduct our meetings and communications to ensure inclusivity.

Meetings

We aim to conduct all our meetings in a way that we hope is sensitive to people’s needs. Therefore, as part of the introduction to our meetings we ask participants to respect different people’s needs and styles of contributing and explain that some people prefer to write rather than speak and both are equally valid:

  • Whenever we host a meeting, we always build in time for smaller break out groups to allow people to meet in smaller groups.
  • All of our facilitators and trained and encouraged to ensure that everyone who wants to have a chance to speak and that a minority of people are not able to dominate a conversation.

Face to face meetings

  • Face-to-face meetings that we host take place in community settings that and close to transport links and are accessible to wheelchairs and other disabilities.
  • At face-to-face meetings we always try and ensure there is space for contributing idea via writing as well as speaking and that there is an opportunity to talk in smaller groups for those who don’t feel comfortable talking in bigger groups.

Online meetings

  • Live captioning via Otter AI is provided at online meetings that we host on Zoom including our Co-Pro Cuppas , co-creation meetings, online training sessions etc. If you ever require Otter AI at a smaller online meeting for example a project meeting let us know and we can set this up.
  • BSL interpreters at large online or face-to-face meetings, if required.
  • For those that don’t wish to speak out there is always the option to put responses in the chat and these will be picked up by the facilitator so that these contributions can be given equal weight.

Communications

We do our best ensure our communications are as accessible as possible:

  • Everything we produce is screen reader friendly with Alt text for all images
  • All downloadable documents from our website are available in PDF and Microsoft Word Formats
  • Key reports and Policy documents (e.g.: Our Direction 2023-2028 and Value of Co-Production Research Project) are available in a variety of formats including Audio, MP4, Braille, EPUB and Mobi. In addition to this, key elements of the Value of Co-production Research Projects are also available in Easy Read versions.
  • When we write we do our best to use plane language and avoid acronyms and if we do have to use any complex language or acronyms we explain them and provide additional links for people who want to learn more.
  • Newsletters can be posted to members of the community who find it difficult to read from screes and don’t have access to a printer. If you would like us to provide this service for you please email coproduction@ucl.ac.uk‍
  • All of our videos are captioned and we are looking at how we can add more video to our communications to make them even more accessible.

Feedback and contact information

We’re always looking to improve how we work. If you have any suggestions or feedback, please email coproduction@ucl.ac.uk or g.halfin@ucl.ac.uk.

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